It always feels nice to both beginners and experienced traders to have their broker's support. On this issue, FOREX MMCIS group is ahead of the entire planet by going outside the standard concept of Customer Support and developing its own and, notably, effective approach — creation of consulting centers.
This is the area of activity that is spoken about today by Yelena Barsukova, Director of the Russian Office of FOREX MMCIS group. Dear readers, you are more than welcome to join our interesting dialog!
ML: Good afternoon, Yelena. Apart from favorable trading conditions, your company is known to offer its customers comprehensive assistance, in particular, consultations on forex trading. Is it only the company's clients that can address FOREX MMCIS group's Consulting Centers?
YeB: Of course, no — our doors are open to everyone! The main operating principle of FOREX MMCIS group's Consulting Centers involves helping people interested in currency trading to start making money in the forex. We pay special attention to every visitor regardless of whether he or she trades through FOREX MMCIS group or not. We support all traders in their initiatives.
ML: Who are Consulting Centers primarily intended for — beginner traders or professionals?
YeB: They are primarily for beginners because many people find forex a complex and inscrutable mechanism. Only a few can really appreciate prospects of trading in the currency market. This is why we do our best to help beginners overcome the psychological barrier and make a step forward to sustainable and well-off future.
ML: What exactly does your help to a beginner trader include?
YeB: Specialists of FOREX MMCIS group's Consulting Centers offer practical tips, provide most relevant information about Internet trading. In other words, we do our best to help an individual to get the hang of the new occupation and start making money ASAP.
ML: How do Consulting Centers work?
YeB: It's very simple. You call our Center and make an arrangement to meet at a convenient time. During our meeting all your questions will be gladly answered by qualified staff of the Consulting Center. It should be pointed out that the dialog is held in private, and the consultant is entirely focused on you only. We understand how important a one-to-one approach is in our operations!
ML: Are Consulting Centers focused only on traders? Or do you work with investors, too?
YeB: There are no limitations. Our company went beyond the scope of the standard Customer Support concept long ago. Our Consulting Center offers comprehensive support both to traders and investors. I can point out that increasingly more people want to invest their capital profitably with every day. Naturally, they want to get the freshest information about forex investments. So, investor consultations are an invariable dish in our menu (smiles).
ML: What questions do people raise in Consulting Centers most often?
YeB: Those who are only making their first steps in the forex are concerned with one question: How can I increase my account? The Consulting Center staff suggest that such traders, for example, start with free forex tournaments with real money prizes. By participating in such competitions, one can hone their skills without any costs and make real money.
However, recently increasingly more visitors to our Centers are interested in the Asset Management service. It is an open secret that forex has been recognized as one of the most beneficial investments. Many investors understand that asset management means an opportunity to get really high returns. In turn, our company is prepared to help them here.
ML: How many offices has the company opened so far? What are its plans for the near term?
YeB: As of the date, FOREX MMCIS group's offices are open in 15 countries of the world. Some of them already have Consulting Centers, for example, in Moscow and Kiev. The company's management made the right decision to open centers in other CIS countries because most residents of the post-soviet space are not clear about how financial markets operate but really want to master this new occupation of a trader.
As concerns your second question, we plan to open offices in other countries in the near future. Our company steadily develops and widens its horizons!
ML: In conclusion. New Year is approaching. What would you like to wish traders, investors and those who are only going to start making money in the forex?
YeB: On behalf of FOREX MMCIS group, I would like to wish everyone good health, happiness, professional growth and, of course, high and consistent income from the forex!
ML: Yelena, thank you very much for the interview! In turn, we congratulate you and your colleagues on this New Year occasion and wish your company to reach new highs!
Trading in financial markets requires continuous professional growth. It is FOREX MMCIS group's Consulting Centers that provided many traders with invaluable help and continue supporting everyone who turns for advice.
